We gladly accept cancellations within 24 hours.

Request a cancellation within 24 hours of purchase for a full refund. Please note that due to the custom, hand-built nature of our magic band readers, refunds will not be issued after the first 24 hours.

Lead time listed on cart pages, confirmation pages, and emailed receipts

Due to the custom, hand-made nature of our magic band readers, refunds will not be issued for products still within the shipping window (lead time), unless canceled within the first 24 hours.

We do NOT accept returns or exchanges.

Each electronic item is custom and hand made (3D printed) and therefore can NOT be returned. Because these are handmade items, minor imperfections should be expected. Please contact us if you have any problems with your order.

Is there a warranty on your products?

Yes, there is a 6 month warranty on all electronic components for any defective equipment. Water damage, physical damage like dropping, or improper use of the device will be repaired at customers expense. Please note that a 5 year extended warranty is available for purchase upon checkout.